Contact Us

Within our customer-first process, to make the process easier to understand, our customer care team can assist with products, orders, shipping, returns, exchanges, payments, and privacy requests.

Customer Service Hours

Within our customer-first process, under our customer standards, monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages received outside these hours are reviewed on the next business day.

Faster Support

Within our customer-first process, our operating standard is that include your order number and a clear description of the request. For damage, defects, incorrect items, or missing items, attach relevant photographs when possible.

Contact Details

Within our customer-first process, as a customer-facing rule, email: Support@bydrshw.top
Phone: (605) 488-7761
Physical address: 658 E Avenue C, Bismarck, North Dakota, 58501, US